FAQ

How does the boat trip look like?

Starting your adventure with boat cruises on the Vistula River is just a matter of a few steps, beginning with booking tickets. To guarantee your place on board on the preferred day, we recommend purchasing tickets online.

The process is simple: visit the tickets section of our website, select the ‘BUY TICKET’ option, then fill in the form with your contact details, select the date and time of your cruise, and make your payment online.

  • Once payment has been made, a confirmation will be sent to the email address provided, containing all the necessary information, including the location of the marina.
  • We would like to remind you that you should appear at least 15 minutes before the selected time.
  • If you need to reschedule the cruise, please contact us at info@statek-krakow.pl at least 24 hours before the scheduled cruise.

On the day of your cruise, please turn up at the marina at least 15 minutes before your cruise start time. This will allow us to provide an efficient service. Our fleet ranges from catamarans and gondolas, which can take up to 12 people on board, to the Legenda vessel with a capacity of 90 passengers, to Horyzont providing space for 150 people.

During a cruise on the Vistula River, thanks to a specially developed audio guide, you will have the opportunity to discover Kraków from a completely new perspective. The information, available in Polish and English, will introduce you to the history of the city and the most important sights you will see during the cruise. The audio guide was developed by experienced guides and is suitable for both Kraków residents and foreign tourists.

Safety on board is our top priority. All vessels are equipped with lifesaving equipment in accordance with current regulations, undergo regular technical inspections and are properly maintained. The crew of each vessel is highly qualified and ready to respond to any situation.

Cruises can last from 30 minutes to 4 hours, depending on the route chosen. Detailed route descriptions are available on our website. If you have any questions, please feel free to contact us by email or telephone.