FAQ

How is the boat cruise going?

Embarking on a Vistula boat cruise adventure is a matter of just a few steps, starting with booking tickets. To guarantee your seat on board on your preferred date, we recommend purchasing tickets online.

The process is simple: just visit the ticket section of our website, select the “BUY TICKET” option, then fill out the form with your contact information and select the date and time of your cruise, and then make an online payment.

  • Once payment is made, a confirmation will be sent to the email address provided, containing all the necessary information, including the location of the marina.
  • We remind you to show up at the collection site at least 15 minutes before the scheduled time.
  • If you need to reschedule, please contact info@statek-krakow.pl no later than 24 hours before the scheduled cruise.

On the day of the cruise, you must appear at the marina at least 15 minutes before the cruise start time. This will allow us to provide efficient service. Our fleet ranges from catamarans and gondolas that can take up to 12 people on board, to the Legend ship with a capacity of 90 passengers, to the Horizon with seating for 150 people.

During the Vistula River cruise, you will have the opportunity to discover Krakow from a completely new perspective, thanks to a specially prepared audio guide. The information, available in Polish and English, will introduce you to the history of the city and the most important sights you will see during your cruise. The audioguide was developed by experienced guides and is tailored for both residents of Krakow and tourists from abroad.

Safety on board is our top priority. All vessels are equipped with lifesaving equipment in accordance with current regulations, undergo regular technical inspections and are maintained. The crew of each ship is highly trained and ready to respond to any situation.

Cruises can last from 30 minutes to 4 hours, depending on the route chosen. Detailed route descriptions are available on our website. If you have any questions, feel free to contact us by email or phone.